Capture complaints
Structured recording of delays, cancellations and service issues, across operators, in minutes and without paperwork.
Passenger rights, finally simple
Every complaint structured.
Every compensation secured automatically.
TechBahn bundles passenger complaints across 70+ German rail operators and automatically enforces compensation claims for you, for a fixed service fee of just €2.99 per successful claim.
App Preview
How TechBahn works in the app
The Problem
Passenger complaints go unheard. TechBahn makes sure they're heard.
TechBahn is the first app that structurally records complaints in German rail transport and automatically helps passengers get compensated, across all rail operators. Every report also becomes a data point for an independent quality database that doesn't yet exist in German rail transport.
6.2M
compensation claims in 2025
€156.1M
paid out to passengers
70+
rail operators with no shared database
The Solution
One app for every rail operator
Automatic compensation
TechBahn files the claim for you and follows up. You only pay a €2.99 service fee, and only if successful.
Data platform for institutions
Aggregated, anonymized reports form an independent database on service quality.
Why TechBahn
Neutral, independent, irreplaceable
- Multi-Operator Neutrality: Unlike operator-owned channels, TechBahn isn't tied to a single rail company. Passengers use one app, no matter who they're travelling with.
- Independent Data Base: Aggregated reports come from real passenger feedback and give regulators and transport associations a cross-operator view of service quality for the first time.
About me
From the field, for the field
Before TechBahn was an app, it was an experience: several years as a train conductor in direct contact with passengers, their questions, their frustration, their rights. Since 2024, I've advised passengers daily as a customer service representative on exactly the problems TechBahn is meant to solve.
This closeness to everyday life on the rails is why TechBahn wasn't built on a drawing board, but grew out of real conversations on real platforms.
Contact
Stay in the loop
The TechBahn app is currently in development. Get in touch, for press inquiries, partnerships, or to be notified when the app becomes available.